Now there's a better way to explain how products work!
SIMPI is an AI-based platform for brands to create product guides that drive adoption, customer ratings and online sales.
Create a unique and consistent product experience across all customer touch points, from pre-purchase information to post-purchase support
THE SIMPI DIFFERENCE
No one likes user manuals - SIMPI fixes this problem by providing a new digital format for product guides, an AI-powered editor and a scalable deployment platform.
FROM
paper-based instructions
TO
an interactive,
all-digital format in your browser
FROM
negative reviews and comments
TO
5-star ratings and glowing testimonials.
FROM
expensive video production
TO
choice of agency content and self-creation.
FROM
competitive social media
TO
a brand exclusive, white-labeled platform.
No more complicated user manuals,
expensive videos and frustrated customers
SIMPI PRODUCT GUIDES
SIMPLE
step by step
ACCESSIBLE
one click
CONNECTED
every channel
HOW SIMPI WORKS
FOR BUSINESS
Product Managers
SIMPI delivers actionable how-to’s across all customer touch points, from pre-purchase information to post-purchase support.
Support Teams
SIMPI simplifies the swift generation of how-to instructions, effectively tackling both new and recurring customer issues, while seamlessly integrating with your support tools and ticketing systems.
Training Departments
SIMPI adds how-to information to your training curriculums or is available as micro learnings at the point of need.
USE CASES
CONSUMER PRODUCTS
Creating an elevated customer experience while increasing the life time value of the product.
REPAIR INSTRUCTIONS
Letting brands create repair instructions to stay compliant with the emerging "right to repair"- legislation.
CUSTOMER SUPPORT
Enabling service specialists to capture and share their know-how to quickly answer pressing questions.
NON-PROFIT
Spreading the know-how of a few to the many for help and self-sufficiency.
DEMOS
Questions? Answers.
Who creates the SIMPI content?
SIMPI offers a complete package with intuitive creation tools and a scalable platform for delivery. Brands either create SIMPI how-to's themselves or receive support from our agencies.
We have an app, a webshop, a loyalty prog etc.
Excellent, as existing programs can greatly benefit from the integration of SIMPIs in a straightforward manner. Our platform offers various ways to seamlessly integrate into your infrastructure and apps.
Why are SIMPIs better than Social Video plattforms?
The SIMPI format is optimized for how-to content from production to delivery and offers features that videos cannot provide. With SIMPI, you maintain control over the customer experience - both before and after the sale – no ads, no competition, no unwanted comments.
How does SIMPI reduce media production costs?
SIMPIs are based on step-by-step video clips and images. Capturing these steps is much more efficient than recording a continuous video. Content changes and updates are made directly by the product management team or fully automated, such as localization.
What does SIMPI cost?
Our corporate pricing consists of a base fee and a price based on the number of SIMPIs created, which are offered in packages – regardless of the number of employees creating SIMPIs.
Do I or our customers need to install an app?
No, you don't. SIMPIs run directly in the browser of mobile phones, tablets, desktops, or devices. No installation or registration is required.
Can the platform be branded?
SIMPI is 'white-label' and can be customized to match your corporate design.
Who owns the content?
All rights related to SIMPI content remain with the brand.